Our company do not charge any credit/debit card without customer authorization & customer always pay us through the payment link generated from merchant and our company do not support any fraudulent activities.
Customers claiming Product not received during the time frame when Project is still going on with the company, and if there is any delay in delivery because customer changed their requirements of project or any kind of delay occurred from customer even once for any reason, our company is not responsible to deliver it within the time frame decided in the start of project, as it is clearly mentioned in our T&C that “Change of Requirement” (Can effect on Time & Cost of projects).
If customer claims that product is unacceptable then we do not process anything without customer`s approval, once design is approved then customer can’t claim product unacceptable or damage, as we also provide unlimited revisions for design/development until we resolve customer’s query, we also recreate it from scratch to keep customer satisfaction on priorities basis, We have a dedicated team working for every project so customer cannot claim a full reimbursement on a project claiming Product unacceptable.
Customer can only claim credit not processed if the refund is committed by the Company’s Billing or Customer Care in written and we have not processed it on given time frame.
If any dispute occur in general/other terms then we do not entertain change of mind from customer as company invest their resource to provide services to customer.